Privacy policy

Privacy Policy

Last updated: February 2026

This Privacy Policy describes how UNJAPAN (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from www.unjapan.jp (the “Site”), in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).

1. Personal Information We Collect

When you visit the Site or place an order, we collect certain personal information necessary to provide our services.

1.1 Device Information

Examples:
IP address, browser type and version, time zone, cookie data, pages viewed, referring URLs, search terms, and interaction data.

Purpose:

  • To load and display the Site correctly

  • To analyze Site usage and improve performance

Legal basis (GDPR Art. 6):

  • Legitimate interest (site security, analytics, optimization)

Source:

  • Automatically collected via cookies, log files, pixels, and similar technologies

1.2 Order Information

Examples:
Name, billing and shipping address, email address, phone number, and encrypted payment information.

Purpose:

  • To process and fulfill orders

  • To manage payments, shipping, invoices, and confirmations

  • To communicate with you regarding your order

  • Fraud prevention and legal compliance

Legal basis:

  • Performance of a contract

  • Legal obligation

  • Legitimate interest (fraud prevention)

Source:

  • Collected directly from you

1.3 Customer Support Information

Examples:
Additional address details, name clarification, phone number, or other information required to resolve a request.

Purpose:

  • To provide customer support and after-sales service

Legal basis:

  • Performance of a contract

  • Legitimate interest

1.4 Marketing & Newsletter (Optional)

If you explicitly consent, we may send marketing emails or newsletters.
You may withdraw your consent at any time via the unsubscribe link or by contacting us.

Legal basis:

  • Consent

2. Sharing of Personal Information

We share your personal information only when necessary and in compliance with the law, including with:

We may also disclose personal information if required by law, court order, or to protect our legal rights.

3. International Data Transfers

Your personal information is initially processed in Ireland and may be transferred to countries outside the European Economic Area, including Canada and the United States.

These transfers are safeguarded by:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Where applicable, the EU–U.S. Data Privacy Framework

4. Retention of Data

We retain personal information only for as long as necessary to:

  • Fulfill contractual and legal obligations

  • Resolve disputes

  • Comply with accounting and tax requirements

Retention periods vary depending on the type of data and applicable laws.

5. Your Rights

5.1 European Economic Area (GDPR)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

To exercise these rights, contact us at: info@unjapan.jp

5.2 United States – California Residents (CPRA)

You have the right to:

  • Know what personal data we collect and disclose

  • Request deletion or correction

  • Limit the use of sensitive personal information

  • Opt out of targeted advertising

You may appoint an authorized agent to act on your behalf.

6. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Site functionality

  • Analytics

  • Advertising and social media integration

Where required by law, cookies are activated only after your explicit consent via a cookie banner.
You may manage or withdraw your consent at any time through your browser settings or the cookie management tool.

7. Behavioral Advertising

We may use your information to provide targeted advertising.
You may opt out via:

8. Do Not Track

Please note that due to the lack of an industry standard, we do not respond to “Do Not Track” browser signals.

9. Minors

The Site is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The updated version will be published on this page with a revised date.

11. Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:

UNJAPAN
39-1097 Okurayama, Kohata, Uji
Kyoto 611-0002
Japan

info@unjapan.jp

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.